Daily Management Review

Tesla customers lose tens of thousands of dollars because of double payments mistake


The сar giant debited tens of thousands of dollars from bank accounts without customers' permission or warning.

Ivan Radic
Ivan Radic
The amounts ranged from $37,000 to $71,000. Experts noted that double payments are a common problem in e-commerce and banking.

One customer told the publication that he immediately noticed the error (he was charged an extra $53,000) and then rushed to call and write to the company. But Tesla either didn't pick up the phone or couldn't give an answer about the refund. As a result, he was advised to contact the bank. Five days later, he is still waiting for a refund or any written commitment. The man is struggling financially and is unable to pay his mortgage.

Tesla previously allowed customers to pay for their electric cars with bitcoins. Only US residents can buy a car for cryptocurrency so far. The auto giant has already earned $1.08 billion from investments in the digital currency. By February 19, funds had risen to $2.58 billion. Thus, bitcoin turned out to be more profitable for Tesla than car sales.

source: cnbc.com