Daily Management Review

Skytrax names best airports in the world


Air travel portal Skytrax published results of its annual World Airport Awards. The rating is based on a survey of nearly 14 million travelers from 105 countries, with more than 550 airports participated in the study.

Calvin Teo
Calvin Teo
Travelers were interviewed in order to evaluate 39 parameters of services provided at airports, such as airport comfort, location of toilets, language skills of staff and much more. Here are six best airports in the world, according to Skytrax.

6. Hamad International Airport

Last year's rating: 10

Hamad International Airport is a civilian facility, one of the two commercial airports in Qatar located in the capital of the country Doha. It has been built to replace the Doha airport. The airport has two runways located at a distance of 2 km from each other, which allows using both lanes independently.

One 4.9 km-long runway is the longest in the region and one of the longest in the world. The second lane has a length of 4.3 km. 

The airport is located in the desert, so the facility has been designed to look like an oasis. Most of it is framed with waterworks, as well as tropical plants.

5. Hong Kong International Airport

Last year's rating: 5

The airport was opened for commercial use in 1998, replacing old Hong Kong airport "Kai Tak". The facility has become an important regional cargo transportation center, passenger hub and air gateway to mainland China, East Asia and South-East Asia. Despite a relatively short history, Hong Kong International Airport has repeatedly won international awards as the best airport in the world.

The airport is served by the Hong Kong Airport Authority, and operates 24 hours a day. The airport is the main hub for Cathay Pacific (Hong Kong's national carrier), Dragonair, Hong Kong Airlines, Hong Kong Express Airways and Air Hong Kong, Kalitta Air and UPS Airlines.

4. Munich Airport

Last year's rating: 3

The airport was built to ensure transportation of an ever-increasing flow of passengers, as the Munich-Rome airport could no longer cope with these tasks. The facility was put into operation on May 17, 1992. Munich Airport is the second largest airport in Germany after the Frankfurt-Am-Main airport in terms of number of passengers served.

It serves more than 9 million passengers on domestic routes; the figure is the biggest for Germany. Besides, German national company Lufthansa is based here.

3. Incheon International Airport

Last year's rating: 2

Incheon International Airport is located in the metropolitan city of Incheon, 70 km from the capital of the Republic of Korea Seoul. This is the country's largest air hub and one of the largest airports in the world in terms of volume of international air traffic and number take-offs and landings.

Incheon International Airport is the base airport and main hub for national airlines Korean Air and Asiana Airlines. The building has an exclusive infrastructure of amenities, including golf courses, massage rooms, sleeping rooms, casinos and conservatories.

2. Tokyo International Airport

Last year's rating: 4

Tokyo International Airport, located in the special area of Ota, Tokyo, Japan, is one of the two largest airports serving Greater Tokyo. It is also called "Haneda".

Haneda was originally the main airport in the Tokyo region, but today it shares this role with international airport Narita. Haneda accepts almost all domestic flights to and from Tokyo, while Narita accepts almost all international flights.  In recent years, however, range of Haneda‚Äôs international flights has been expanded thanks to regular charters in Seoul (South Korea), Shanghai (China) and Hong Kong.

In the future, The Japanese parliament plans to increase number of international and regional flights and charter flights at off-peak hours.

1. Changi International Airport

Changi is an international airport, one of the aviation hubs in Asia (South-East region) and is the main airport in Singapore.

The airport is operated by the Civil Aviation Authority of Singapore (CAAS) and is the base of Singapore Airlines, Singapore Airlines Cargo, Scoot, SilkAir, Tiger Airways, Jetstar Asia Airways, Valuair, and Jett8 Airlines Cargo. Since its opening in 1981, the airport has become a role model for the aviation industry, receiving more than 280 awards.

The airport development policy is built on servicing an ever increasing passenger flow while maintaining high standards of service.

The initial master plan provided construction of two terminals at the airport, but a long-term possibility of further expansion has also been taken into account.

source: airlinequality.com